Support
Write to support@moonclub.dev and we'll get back to you. Tell us your iPhone model and iOS version if something isn't working.
Restore purchases
Open Profile › Purchases and help › Restore purchases. Use the same Apple Account you bought with.
Cancel or change your subscription
Settings › your name › Subscriptions › AgoMe, or Profile › Manage subscription in the app. Cancel at least 24 hours before the renewal date.
Back up your photos
Your photos are stored on your iPhone. To keep a copy in the Photos app, open Profile › Back up your photos › Save all to Photos. They're also included in your iPhone's iCloud backup if it's on.
The camera doesn't open
Allow camera access in Settings › AgoMe › Camera. The guided camera needs a real iPhone camera.
Monthly reminder
Turn it on in Profile › Reminder. If it doesn't stay on, allow notifications in Settings › Notifications › AgoMe.
A photo has the wrong date or age
Photos without a date (for example, from WhatsApp) take the import date. In the Grid view, touch and hold the photo and choose Change date.
Delete your data
Delete a journey from the List (swipe left) or a photo from the Grid. Uninstalling AgoMe deletes everything from the device.